Policies & Procedures – Family Lawyers Dot Co
Privacy Policy Privacy Policy We shall not give, sell or disclose user identifiable information (such as your e-mail address) to third parties (including advertisers and direct marketers) without your express consent. We shall not send you unsolicited e-mail promoting third party services. Any information supplied to us will be treated in confidence and may be retained by us for future marketing of our own services. Information supplied over the Internet to us may NOT be covered by solicitor-client privilege until a formal contract or retainer is in force between us. Once instructed we are bound to treat as confidential all relevant information supplied to us. If you instruct us to act for you then we shall write to you setting out our exact terms of engagement and seeking your precise instructions on what we are at liberty to disclose to third parties. Trench Associates Limited are registered under the Data Protection Act with the Information Commissioner. Cookie Policy Like most websites on the internet our website uses cookies these are small text files which are placed on your device. Cookies serve a number of different functions however on our website they are primarily used to enhance your user experience and allow anonymised data to be obtained about your visit to improve our website. Concerned about privacy? Contact us
Legal Disclaimer Legal Disclaimer The information in this site is published for general information purposes only. It is not intended to form part of any contract or retainer between you and this firm and the advice and information given should not be construed as such. Whilst we have made all reasonable efforts to ensure its accuracy we accept no responsibility for any loss or damage resulting from reliance upon any information contained herein, particularly as the information is provided without charge. If you use our website then you do so on the strict understanding that:- You are bound by the disclaimers and terms set out herein and elsewhere on our site. Any dispute in relation to the use of this site be subject to the exclusive jusridiction of the English courts. You will observe and comply with all proprietary notices and copyright information exhibited in our site. You will accept absolute responsibility for the protection of your computer system (whether it be hardware, software, operating systems or networks, stored data or third party systems connected to your computer system) whilst connected to or as a result of connecting to our site. You will accept absolute responsibility for the programs and data downloaded or received from our site ensuring that it is free from any destructive or corrupting elements (e.g. viruses, worms and Trojan horses). We do not accept any responsibility whatsoever in respect of the effect of any website which can be accessed through or via a hyper-link or otherwise to and from our site. We reserve the right to decline to accept any instructions from any person, business or company in any jurisdiction. We shall not accept any instructions from any person, business or company when to do so would cause us to commit a criminal offence or a civil wrong in the country where that person, business or company is resident or carries on business.
Data Protection Act Data Protection Act 1998 This Act requires us to respect principles of fair processing when handling your personal information. The Act also guarantees individuals certain rights in relation to the processing of their data, including the right of access to personal records processed by us. Information about your rights under the Data Protection Act 1998 can be found on the Information Commissioner Office website.
For more information on our handling of personal information, please refer to our Data Protection Policy Statement.
Do you want to know what information we hold about you? We have a duty under the Data Protection Act to provide individuals with access to information about themselves on request. Who is entitled to personal information?
In general, personal information will only be given to the person who is the subject of the data, and then only when their identification has been verified. Requests for information about a person other than yourself will usually be rejected except for the following circumstances: parents may request information about a child under 12, but there is no automatic right to the data
a solicitor may request information on behalf of a client with written consent
requests from other individuals acting with the explicit written consent of the subject may be accepted in certain circumstances What you will get: Copies of documents you are allowed to see
A list of the documents disclosed to you
On request, we will provide a description of how and why the data is being processed, who has access to it and / or an explanation of any codes used in the documents you have received What is the process? You will need to make a Data Subject Access Request in writing. We will check the validity of your request and contact you if any further information or evidence is needed. The 40 day time period is then set. In the case of a large volume of information you may be asked to attend an office to view the documents. If you are dissatisfied with the information provided to you, you can make a complaint and our handling of your request will be reviewed. If you are unhappy with the outcome of this review, you can request an assessment of your case by the Information Commissioners Office.
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